To Our Valued Patients,

 

As part of our ongoing commitment to providing you with the best dental care possible, we want to inform you of an important change regarding our relationship with Delta Dental.

 

After careful consideration and much deliberation, effective September 1, 2024, we will no longer be a contracted provider in Delta Dental’s network. Over the last few years, it has become increasingly difficult to practice as an in-network provider with Delta while continuing to provide the high quality of care that we promise to our patients. We are unwilling to compromise our standard of excellence by cutting corners in order to conform to the restrictions that Delta places on its in-network providers. We have reached a point where we can no longer offer the same high-quality dentistry that we value and that you deserve while under their contract. So, rather than lower the high standards that we strive to maintain, we have chosen to eliminate our preferred status with Delta Dental.

 

What this means to you:

 

• You can continue to be a patient in our practice, and we hope you do! We will still accept and bill your insurance as an out-of-network provider.

• You will be responsible for payment for procedures at the time of service.

• We will submit your dental insurance claims on your behalf, and Delta Dental will reimburse you directly.

• To fully understand your specific dental plan’s benefits and reimbursement rates, we encourage you to reach out to your employer or Delta Dental directly. We are always here to help you in whatever capacity we can, however Delta does not always share out-of-network plan benefits with providers.

 

Please know that this was a very difficult decision for our practice to make, as we know this will directly affect many of you, some of whom have been with our practice for a long time. We know that affordability is important when choosing your dentist and our office will continue to provide multiple options so that you can continue to receive the high-quality dental care you deserve that fits within your budget.

 

We hope that the care you received from us and the partnership that we have built as advocates for your oral health will encourage you to continue with our practice. If you have any questions or concerns, please do not hesitate to reach out to our practice at (610) 584-9666.

 

Thank you,

 

Christin Gadaleta-Ferrara DMD